I have suffered from hair loss since I was eighteen years old, went to see Dr. Ziering who was referred to me by my skin-care doctor. Not too excited about a surgical procedure, I hesitated and put off the appointment far too long. Once I brought myself to their office, I was so sorry that I hadn’t been there long before.I was greeted by Kelly, a very warm and caring lady who spoke with me about preliminary things. She made me feel as though she was there as long I needed to speak. I never felt rushed or felt like there was something else she needed to tend to. She gave me some reassurances and made me feel like she understood my worries. Then, Dr. Phipps came in and gave me all the”real” stuff that I should consider. Her explanations were clear, helpful and she definitely made me more excited about the results. Then came the smiling face of Dr. Ziering and I immediately knew that I was in the right place. After he tousled my hair around and made me laugh a little, we were on our way to paperwork.Before I could finish, I called my husband and said that he had to take care of his bald spot and that I had found the perfect place. He and I ended up having surgery on the same day. We had so much fun eating lunch together and making fun of each other’s “footies”. It’s something we will never forget.The staff was attentive and friendly, there was no discomfort and there was never a dull moment with movies, music and just visiting with the staff. The day seemed to pass very quickly and we were on our way. Then we just sat and waited for our hair to grow in…together. I love my life!!!I hope anyone reading this will definitely consider the Ziering Medical group. I wouldn’t consider any other facility.Thank you to my “new” best friends.